"Little extras that make a big difference.".

When you’re decorating your home, it’s the little extras that give a space its personality, saying that it belongs to you and no one else.

When it comes to choosing a company to install a closet system, there are many competent companies out there that carry similar items. So how do you choose which one to work with? Again, it’s all about the extras, which is why so many homeowners in the Bucks-Mont area choose to work with Closet City.

Closet City, in business since 1984, offers organizing systems in real wood and various colors and wood-grain melamine, as well as a vast selection of closet accessories, organizational items, moldings and hardware.

One thing that sets Closet City apart in the industry is the way it makes the installation process so easy for its customers. When you’re installing a closet system, you have to take everything out of the closet a day or two before the project begins. In a large walk-in closet, that can be a really overwhelming job. "Besides in a pile on the bed in the guest room, where do you put everything?" says Janet Stevenson, the company’s seasoned design consultant.

To take this problem out of the equation, Closet City offers loaner racks to its clients. Homeowners can take their belongings out of the closet and immediately hang them up, so they can be easily sorted through and used throughout the installation process. After the installation, when everything is placed in the updated closet, the racks are returned. "Customers are thrilled to take advantage of this option, because it still allows them to use their stuff and find their clothing during the installation process," says Stevenson. "They absolutely love it."

Another extra that sets Closet City apart from the pack is the relationship it has forged with certified professional organizers in the Bucks-Mont area.

As part of a courtesy program initiated this July, every Closet City installation includes a complimentary two-hour consultation with one of these organizers. They can help you sort through clutter, maximize your use of space, and streamline your daily living. You can use the consultation for the particular installation you’ve commissioned from Closet City, or make use of it for any other area of your home at a later date.

"What’s nice about meeting with the organizer is that you get someone who is not attached to your stuff to help you sort through your belongings," says Stevenson. "They can lend an unbiased eye, and help you decide what to get rid of and what to put away. It often makes the organization process go quicker and easier for everyone involved."

In addition, Closet City’s skilled installers can be commissioned to come to the home a day or two before the installation of the new closet system to paint and spackle walls before the new system goes in.

The training of Closet City’s designers is also second to none. Their years of experience in the organizing industry allow them to assess the inventory of a particular space and be able to quickly visualize custom storage solutions. "We make a point of asking our clients, ‘When you go in and get dressed each morning, what is it that you’re looking for?’" says Stevenson. "Then we design a custom system around that. Our systems aren’t ready-made where it comes out of a box with two shelves and four hanging bars and that’s what you’re stuck with. Every person’s space is customized to fit the way they live every day."

Ultimately, these extra details mean that Closet City’s customers are also satisfied customers. "That’s what we strive for," says Stevenson. "A satisfied customer is someone who will refer us to a friend. And when they’re ready to organize another space in their home, we hope they’ll choose to work with us again."

Published (and copyrighted) in - Surban Home And Gaden, July 2008 - Bucks County / Volume IV Issue IV / Suburban Home & Garden Resource Guide. View this a PDF copy of the article click here. .